Who Do I See About…? | Service Directory | NC State OR

Who Do I See About…?
Do you need some assistance with an NC State OR-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the program and who is responsible for completing them. If you don’t find your answer, you can send us your question via e-mail.
Procedure | Solution |
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Access to building, classroom and labs equipped with access card readers | Complete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact the ISE undergraduate services coordinator. |
Administrative office staff management | For special requests or personnel problems, contact Linda Smith. |
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc. | Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact Linda Smith. |
Classroom A/V support | For Fitts-Woolard Hall 4th floor classrooms
For Fitts-Woolard Hall 2nd floor classrooms
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Computer software and hardware support | Complete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact ISE Service Desk. |
Conference room A/V support | Complete the Report PC/IT Issue Form. If you are still having issues, please contact the ISE Service Desk. |
Conference room scheduling |
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Course scheduling |
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Current student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship pay | Contact Linda Smith. |
Program director's calendar | Contact Linda Smith. |
Effort reports (TEARS) | Contact Linda Smith. |
Faculty Start Up Funds | Contact Linda Smith. |
Faculty Time and Effort | Contact Linda Smith. |
Fax sending/receiving | A fax machine is located in the OR mailroom (4143 FWH). If you do not have access to the mailroom, contact Linda Smith. |
Fed Ex/special delivery sending/receiving | Contact Linda Smith. |
Final grade reports | Contact Linda Smith. |
Forms for summer pay |
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Foundation/Discretionary Funds | Contact Linda Smith. |
Grade change forms | Grade Change Forms can be completed through Mypack Portal (SIS). If you still need assistance, contact Linda Smith. |
Student advising | You should contact Maria Mayorga. |
Sudent room assignments (after cleared with appropriate faculty) | After you have been cleared by an appropriate faculty member, contact Linda Smith. |
Immigration matters | Contact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR). |
IMSEI Program | Contact Bill Irwin. |
Leave records | Contact Linda Smith. |
Master of Engineering Management Program | Many of your questions can be answered in the MEM FAQ. If you still need assistance, contact Brandon McConnell or Julie Ivy. |
Office and teaching supply purchases | Contact Linda Smith. |
Payroll for bi-weekly | Contact Linda Smith. |
Photocopying | A full-service copier is located in the OR mailroom (4143 FWH). If you do not have access to the mailroom, contact Linda Smith. |
Purchases of $5,000 or more | All purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Linda Smith. |
Purchases under $5,000 | All purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Linda Smith. |
Recruitment | Contact Linda Smith. |
Research Administration and Contracts and Grants |
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Research Development - Funding Opportunities |
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State Appropriated Funds including start-up, return of release time, and other special funding | Contact Linda Smith. |
Supervise and train student assistants | Contact Linda Smith. |
Teaching assistantships | Contact The Grad School. |
Teaching assistantships/Research Assistantships (hiring process) | Contact Linda Smith. |
Textbook ordering Orders are due in the bookstore:
| Contact Linda Smith. |
Travel authorizations | Complete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact Linda Smith. |
Travel reimbursements | Complete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact Linda Smith. |
Typing, word-processing | Contact Linda Smith. |